Terms and Conditions
By ordering from our website, you are acknowledging that you have read, understood, and agree to be bound by our terms and conditions as set out below.
Privacy Policy: All information submitted to us is private and confidential and not shared with any third party. Unless we're presented with a court order, your information will not be released or sold to any other person.
Payment Methods: PC Case Gear accepts payment by Direct Deposit, Money Order, Visa and MasterCard. All credit card orders are subject to verification and approval. Only Australian issued cards are accepted.
Pricing Policy: Prices are set at time of purchase. We reserve the right to not honor typographical errors.
Acceptance of orders: PC Case Gear reserves the right to refuse or cancel an order at any time, for any reason. In addition, an automated electronic order confirmation does not indicate acceptance of an order. By placing an order, the customer agrees that the sale is made in Victoria.
Limitation of Liability: All products sold are to be used at your own risk. Under no circumstances is PC Case Gear liable for the following:
(1) third party claims against you for damages,
(2) loss of, or damage to your records, data, or any type of hardware/equipment,
(3) economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages
(4) any consequential damages. Consequential damages is defined as any damage which is a consequence of using this product or our website (data loss; hardware loss; or economic losses like profit loss, customer loss, or time loss).
E&OE: All images and specifications on our website are indicative only, actual products may vary from what is shown on our website. We accept no liability for typographical errors, misprints, omissions, or changes in specification. From time to time the manufacturer's specifications will change without notice. If unsure about an aspect of a product please contact our sales team prior to purchase.
Compatibility: We are unable to guarantee compatibility between components. It is up to the buyer to first research and confirm that a part will be compatible and suitable for their application prior to purchase.
Loss or Damage in transit: Replacement of damaged items or lost deliveries can only be offered to customers who have selected the Freight Insurance option when placing their order. Please inspect the contents of your shipment carefully upon your receipt of it. You have three (3) days to report any items that are missing or have arrived damaged or broken in transit. We will not accept any responsibility, or offer any options after those three days have passed.
Delays in transit: Standard Shipping averages 2-5 days for delivery to most areas in Australia, while Express Shipping averages 1-2 days. Shipping to regional areas (eg regional WA/NT) will take longer. It is important to remember that delivery times are estimates, and can be affected by weather conditions or other unforeseeable events that are outside the control of the shipping company. Once an order has been dispatched, shipping costs are non-refundable.
Change of Mind Returns policy: We offer a 7-day return policy for product in its original, unopened and undamaged packaging (with any seals and shrink-wrap intact). Restocking fees may apply, and credit value is based on current market prices. You must contact our Customer Service staff within 7 days of shipping of the product to return a product in this way. This does not apply to the return of software. Returns on software cannot be accepted.
Security: For your security we use a high-grade 256 bit encryption with Extended Validation Certificate (EV SSL) provided by GeoTrust Inc.
Warranty: All products sold have a minimum of 12 months warranty. To apply for warranty simply click on the Warranty link in Your Account.
